Complaints

We commit to providing excellent service, but we recognize that sometimes concerns about our programs arise. Your input is valuable; please take the time to provide us with your feedback.  

Complaints should be directed to your primary contact at Imagine Canada. If you are not sure who to contact, please contact one of our Account Services Representatives at 1-800-263-1178 or 416-597-2293 x 305.

In order to ensure that complaints are dealt with in a timely and fair manner we have implemented a Complaints Policy and Procedure.